Frequently Asked Questions

#help you everytime FAQs

Q1. Do you offer COD?

Yes, we offer Cash on delivery (COD).

Q2. How will I get to know that my order is successful?

Once we get your order, you will receive an order confirmation email along with the timelines.

Q3. How do you make sure that the products reach us safe?

Our mutilayered packaging keeps the item absolutely safe.

Q4. Can I trust your payment gateway?

Absolutely, our payment gateway is extremely safe. We ensure complete privacy of customer’s details.

Q5. What is your Return Policy?

We do not provide any Return Orders.

Q6. What is your Delivery time?

Products in Mumbai are delivered in 2-3 working days whereas, products outside Mumbai are delivered in 4-6 working days.

Q7. Whom should I talk to if I have a concern?

Feel free to reach us at info@shubhanjalistore.com & we’ll be more than happy to assist you.

Q8. Order Cancellation

Step 1: Login to your Account on Shubhanjali Website
Step 2: Go to your “Account” Tab and Click on the option “Order”
Step 3: Look for the Product Order you want and click on the “Cancel request” option
Step 4: A Form with the name “Request Order Cancellation” will appear on the screen, there you will have to enter details or reason for your order cancellation in the Box
Step 5: After filling the details click on “Confirm Cancellation”
Step 6: After Clicking on “Confirm Cancellation” a request would be sent to our team for cancelling you order
Step 7: Your request for Order Cancellation would be processed in 48 hours.

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